Rideshare services like Uber, Lyft, and Waymo have transformed the way we travel, offering convenience and accessibility. However, accidents involving these services are not uncommon, and if you've been injured or assaulted/harassed while using a rideshare vehicle in Southern California, knowing the right steps to take can significantly impact your ability to secure fair compensation. Here's a step-by-step guide to help you build a strong legal case.

1. Prioritize Your Safety and Seek Medical Attention

Your health should always come first. If you've been injured, seek immediate medical attention, even if your injuries seem minor. Some injuries, like whiplash or internal trauma, may not show symptoms right away. If you have been assaulted/ harassed and you're dealing with trauma, seeking professional help is the best decision you can make. 

2. Call the Authorities and File a Police Report

Contacting law enforcement ensures that the accident is officially documented. In Southern California, this means calling the California Highway Patrol (CHP) or the local police department, depending on where the accident/incident occurred. A police report provides an unbiased record of the incident, which can be crucial for your case.

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3. Gather Evidence at the Scene

If you are able to do so safely, collect as much evidence as possible:

• Take photos and videos of the accident scene, including vehicle damage, road conditions, and any visible injuries.
• Obtain contact information for all parties involved, including drivers, passengers, and witnesses.
• Screenshot your rideshare trip details from the app, including the driver's name, license plate, and trip route.
• Note any nearby traffic cameras or businesses with surveillance footage that may have captured the accident.
• Record the attitude of the driver as soon as you notice dangerous behavior.

4. Report the Accident to the Rideshare Company

Most rideshare companies, including Uber, Lyft, and Waymo, require accidents/incidents to be reported through their apps. Filing a report ensures there is a record of the incident within their system.

5. Avoid Discussing Fault or Accepting Early Settlement Offers

Insurance companies may try to minimize their payout by offering a quick settlement. Avoid accepting any offers or admitting fault without consulting an attorney.

6. Contact an Experienced Attorneys

Legal cases involving rideshare services can be complex due to multiple layers of insurance and liability issues. An experienced personal injury attorney can:

• Determine liability (rideshare company, driver, or third parties).
• Help you understand your rights and potential compensation.
• Negotiate with insurance companies on your behalf.

7. Keep Records of Medical Expenses and Lost Wages

Maintain all documentation related to your medical treatment, therapist appointments, rehabilitation, and any wages lost due to your injury/trauma. These records will help establish the financial impact of the accident.

8. Follow Your Attorney's Guidance and Stay Informed

Your lawyer will guide you through the legal process, ensuring you make informed decisions every step of the way. Trust their expertise and stay engaged in your case.

Let Dordick Law Fight for You

At Dordick Law Corporation, we have extensive experience advocating for victims of rideshare app incidents and negligence. Our offices are located in downtown Los Angeles, Beverly Hills, and Riverside. If you would like to schedule a free consultation with our team, you can do so by clicking here or calling us toll-free at (800) 555-5595.